On Site Tech Support Services:
- Network Installation & Configuration
- Computer Repairs & Upgrades
- Virus / Spyware Removal
- Internet & Email Setup
- Software Installation
- One-on-one Training
- Windows Problems
- Data Recovery
- Data Backup
We can serve and support you - no matter where
you purchased your computer. Our friendly certified technicians are ready
to help with your problem - no matter how big or small - and get you back
up and running quickly.
Rates:
These are our standard rates. Most problems can be resolved within 1 hour. Our
quick
response will get you back up and running in no time.
Minimum service call fee of $95.00 includes the 1st half hour of services
performed.
|
Normal
Hourly Rate |
$90.00 per hour. |
1/2 Hour Minimum |
|
After Hours Rate * |
$120.00 per hour |
1 Hour Minimum |
|
Network Services & Data Recovery |
$120.00 per hour |
1 Hour Minimum |
|
Service charged at 15 min
intervals after 1st half hour. |
* Regular Business Hours: M - S: 8:00am - 6:00pm
After Hours rate applies from 6 pm to 11 pm.
Night Rate from 11 pm to 8 am is $275 per hour.
No service is available on Sundays. No Exceptions.
Discounts:
Clients who wish to purchase retainer blocks of support hours will receive the
following benefits.
-
No additional after hours fees!
No trip charges!
Same standard $90 hourly rate for Network Services & Data
Recovery!
A higher discount for more hours purchased.
An itemized report will be sent to you once a month and/or at the end of
the hours purchased, which ever comes first
The following is based on the standard rate of $90.00 per hour.
|
Hours |
Discounts |
Discounted Cost |
Savings |
|
25 Hours |
5% |
$2137.50 |
$112.50 |
|
50 Hours |
10% |
$4050.00 |
$450.00 |
|
100 Hours |
15% |
$7650.00 |
$1350.00 |
|
250 Hours |
20% |
$18,000.00 |
$4500.00 |
These retainer discount packages must be used within 2 years of date of
purchase. Only a one hour minimum per visit for clients on retainer.
|